Requirements for exiting the United Arab Emirates via land ports :

1. ✦ Passport must be valid for at least six months.
2. ✦ UAE residents need a valid residency card for a free visa.
3. ✦ Rental cars require a NOC from the company.
4. ✦ Vehicles with loans cannot cross the border.
5. ✦ Original Mulkiya ( Car Registration Card ) should present while crossing border.
6. ✦ Vehicle owner should be present while crossing the border

Dolphin Khasab Tours – Cancellation Policy

We understand that travel plans may change. Our cancellation policy is designed to be fair for both our valued guests and our team who work hard to prepare your tour experience.

Guest Cancellations

• Free Cancellation: Cancellations made 48 hours or more before the tour will receive a full refund excluding the bank charges and tax charges.

50% Refund:

• Cancellations made 24–48 hours before the tour will be charged 50% of the total tour cost excluding the bank charges and tax charges.

No Refund:

• Cancellations made less than 24 hours before the tour or in case of a no-show will be charged 100% of the tour cost.

Group & Private Bookings

• For group tours (more than 10 guests) or private charters, cancellations must be made at least 72 hours in advance for a full refund excluding the bank charges and tax charges.
• Late cancellations will follow the same refund structure as above.

Operator Cancellations

• If Dolphin Khasab Tours cancels the tour due to bad weather, safety concerns, or unforeseen circumstances, guests will receive a full refund or may choose to reschedule the tour at no additional cost.

Refund Method

• Refunds will be processed within 10–12 working days.

Changes & Rescheduling

• Guests may request to reschedule their tour up to 24 hours before the departure (subject to availability) without extra charges.